frequently asked questions
have questions? we've got answers.
Whether you’re curious about what to expect on a sled dog tour, how to prepare for your adventure, or just want to know more about our incredible huskies, you’ll find the most commonly asked questions right here. If there’s something we haven’t covered, feel free to get in touch — we’re happy to help!
Do you offer sled rides?
No we don't. With Health and Safety regulations and compliance being what it is in NZ it prevents us from being able to offer rides.
Do you cancel tours on account of bad weather?
No the tours go ahead in all weather.
We have a canopy we set up if the weather is marginal but usually we structure the tours to maximise the best part of the day. In all the time we have been operating we have only had rain a couple of times but the visitors had wet weather gear and did not want to cancel.
How long is the tour?
We say approximately 2 hours but is dependent on the visitors.
Many have stayed longer they were having so much fun :)
Can I bring my dog?
If you let us know you have a dog when you book we have no issues as we know lots of people travel with their furry friends.
We have a shaded area where you can park your vehicle. Dogs need to remain in the vehicle while the tour is in progress but can be toileted prior to leaving our site but they MUST be on a leash when out of the vehicle.
Do you have wheelchair access?
Yes we have an access friendly site. Our bathroom complies with access requirements.
We have ramps for access to bathroom and the studio room where we have our cuppa and talks.
We also have custom made matting which can be placed on the ground to allow better manoeuvrability of wheelchairs as our drive is metal.
Do you offer pick-up and drop-off services?
Yes, we offer pick-up and drop-off services to and from Taupō.
The charges are dependent on numbers so give us a call.
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